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Felicity O'Shannassy

Felicity O'Shannassy



Felicity O’Shannassy is a Partner with SHK and leads the Consulting practice.

Felicity is a specialist in workplace transformation, experienced in assisting business leaders to optimise organisational and people performance. Drawing on her impressive 25 years of experience and track record across different industries, Felicity delivers high risk and return initiatives in challenging environments, using a highly structured yet pragmatic approach. Felicity proactively engages stakeholders and builds meaningful relationships to deliver quality outcomes, whilst understanding the importance of enjoying the journey along the way.

Prior to SHK, Felicity spent fourteen years in management consulting including as a Partner in a global People Advisory firm and seven years at PwC becoming a Director in the People and Change practice. She has consulted widely to clients in Banking and Financial Services, Telecommunications, Publishing and Media, Retailing, Mining, Not for Profit, and Victorian and New South Wales Government. Prior to her consulting career, Felicity spent eleven years in Victorian Government largely within the Justice Portfolio.

Felicity has a Master of Commerce and Bachelor of Arts degrees from the University of Melbourne and is a Member of the Australian Institute of Company Directors.

Example engagements include

  • People Transformation Program Director for a $2.4 Billion merger and acquisition for a Big Four Australian Bank

  • Led a global culture review of an Australian financial services organisation

  • Conducted a culture and leadership review of a business area of a global financial services provider

  • Scoped and designed both the People and Organisation and Organisational Change functions for one of Australia’s largest health insurance providers

  • Project managed the restructure of the Digital and Technology branch of a large municipal council

  • Reviewed the organisational structure and program delivery capability of a branch of a state government authority .